Policy Information

Accidental Software... If it's good, it's Accidental
Personal InformationWe do not release, sell, or share customer information.    The only information available to other viewers, is that which is entered in guestbooks.
Product InformationWe make every attempt to describe and depict products accurately. Software is offered in trial (shareware) form, so you can try the software, before you buy.   Please try the software thoroughly, as the full version software is similar to the shareware, and ask any questions.
Pricing InformationPrices are subject to change.    Customers will be notified of price differences, before an order is accepted and processed.    Prices do not including shipping/handling, unless specified.
Denied PersonsWe will not sell to anyone on the US Department of Commerce, Bureau of Export Administration's Denied Persons List.
Order InformationPlease make all checks payable to Accidental Software.    We accept personal checks (waiting period of 5 business days to clear before shipping), certified checks and money orders (shipment next business day), Visa, Mastercard, American Express, and Discover credit cards.   Sorry, we can not accept debit cards (yes, we know they are like cash).
Foreign OrdersForeign order checks must be drawn on a U.S. bank, which means a U.S. bank name and city must be imprinted on the check.   We also accept Visa, Mastercard, American Express, and Discover credit cards.   Foreign currency can be accepted from some customers, with prior approval via email.
Shipping InformationSoftware, other than CDs, may be delivered via email or email attachments. Items are shipped via USPS.
Refund InformationBecause your satisfaction is important to us, we guarantee you'll be happy with our merchandise.   If you are dissatisfied for any reason, you may return it to us, within thirty (30) days after receiving it.    We will cheerfully refund or credit the cost of your order, less shipping/handling costs.
Contact Information Accidental Software
13245 Skiomah Rd
Apple Valley, CA 92308

Phone Support: 760-247-2804
Phone Orders: 800-771-6746
Liability InformationYou agree that use of our products, including any applets, software, content and services accessible therein, is entirely at your own risk. The products and site are provided "as is," without warranty of any kind, either express or implied, and Accidental Software and its suppliers disclaim any and all warranties, including, but not limited to: (1) any warranties concerning the availability, accuracy, usefulness of content, products or services and (2) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose. Accidental Software does not warrant that the products are free from bugs, viruses, errors, or other program limitations nor does Accidental Software warrant access to the internet or to any other service or content through any product. The entire liability of Accidental Software and its representatives (as defined below) for any reason shall be limited to the amount paid by the customer for the related services or content purchased from Accidental Software , its authorized reseller or its service providers. To the maximum extent permitted by applicable law, Accidental Software and it affiliates, licensors, third-party content or service providers, distributors, dealers or suppliers ("representatives") are not liable for any indirect, special, incidental, or consequential damages (including, but not limited to: damages for loss of business, loss of profits or investment, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if Accidental Software or its representatives have been advised of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose. Some states do not allow the limitation and/or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Accidental Software and you. Accidental Software would not be able to have provided these products and services to you without such limitations. Accidental Software is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing at this Web site, and is the copyright owner or licensee of the content and/or information on this Web site including but not limited to any screens appearing at the site. You may not download and/or save a copy of any of the screens except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information on this site for your personal use or records. If you make other use of this site, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to penalties. Accidental Software does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Web site. Accidental Software reserves the right, without prior notice, to change any information on this site, including but not limited to, the products, features, services or other information. Clicking on certain links within this Web site might take you to other Web sites for which Accidental Software assumes no responsibility of any kind for the content availability or otherwise. (See "Third-Party Links From and To Service" below.) The content presented at this site may vary depending upon your browser limitations.